1. Agreement
Pawsy services are operated by Pawsy. By creating an account or using the service, you agree to these terms and the applicable privacy notice. If you do not agree, do not use the service.
2. Service scope
Pawsy may provide pet profiles, health and care records, nutrition planning, reminders, a memory journal, AI-supported information, sticker creation, veterinary discovery, visit records, and clinic communication. Features may change as the product develops.
3. Not veterinary care
Pawsy is not a veterinary clinic and does not provide diagnosis, treatment, or emergency care. AI output and in-app information are educational. For breathing difficulty, loss of consciousness, severe bleeding, suspected poisoning, or rapidly worsening symptoms, contact a veterinary clinic immediately.
4. Account responsibilities
- Keep profile details accurate and protect account credentials.
- Tell us promptly about suspected unauthorized access.
- Users under 18 should use the service with a parent or legal guardian.
- Do not upload another person’s data or images without permission.
5. Your content and AI
You retain rights in the photos, text, care notes, and other content you upload. You grant Pawsy the limited permission needed to process, store, and produce the output you request.
AI results may be incomplete or wrong and must not replace veterinary judgment. Illegal, harmful, deceptive, rights-infringing, or security-disrupting use is prohibited.
6. Veterinary network and reviews
Clinic profiles and reviews support informed choices but Pawsy does not guarantee a clinic’s outcome. Appointments, examinations, and treatment are between the user and clinic. Reviews must reflect real experiences and must not contain abuse, misleading claims, or unauthorized personal or health data.
7. Paid features
Paid plans may be offered through Apple App Store or Google Play. Price, billing period, trial, and renewal details appear before purchase. Subscription management, cancellation, and refunds follow the relevant store’s rules, subject to mandatory consumer rights.
8. Intellectual property
The Pawsy brand, interface, software, design system, and original content are protected by intellectual-property law. Copying, reverse engineering, bypassing security, or commercially reselling the service is prohibited.
9. Availability, liability, and changes
We provide the service with reasonable care, but internet interruptions, third-party systems, and inaccurate user-entered information cannot always be controlled. Nothing in these terms limits mandatory consumer rights. We may update the terms as the product or law changes and will communicate material changes through appropriate channels.
10. Contact
Send questions about these terms to hello@pawsypets.app.