How to reach us
Help us respond faster
Include your account email, a clear description of the issue, and a screenshot if it helps. Never email your password, verification code, payment-card number, or private API keys.
Urgent pet health
Pawsy support is not a veterinary emergency service. If your companion has urgent symptoms, contact the nearest veterinary clinic immediately rather than waiting for an email reply.
Legal contact
Operator: Pawsy
Address: Türkiye